Case Management

Case Management

The enforcement and rehabilitation aspects of probation work are often seen as opposing forces.  More recently, the role of the probation officer has gradually shifted from being an “enforcer” to an “agent of change” focusing more on the aspects of rehabilitation.  When acting as an “agent of change,” probation officers center more on development of juveniles and service delivery to restore them, influencing behavioral change.  This does not mean that enforcement goes by the wayside, but a more “balanced approach” of supervision ensues.  Officers have the responsibility to identify major criminogenic needs of juveniles and assist them with skill building, thought, and behavioral changing interventions.  Formal assessments provide critical guidance for the case management and supervision activities for juveniles placed on probation.  In order for a balanced approach to be effective, it is necessary that officers relate to juveniles constructively and enhance intrinsic motivation so behavioral changes are long lasting.

To ensure compliance with terms of probation, the enforcement aspect of probation is an integral part of the job. Research clearly indicates that juvenile probationers are much more successful if probation officers act as agents of change, providing quality treatment, mentorship, and motivation to the probationers they serve. This guidance helps assist the juveniles as they attempt to assimilate into productive, law abiding citizens.  Rehabilitation with appropriate supervision and enforcement are both necessary but must be appropriately balanced.  A large part of case management is providing opportunities for juveniles to change their behaviors and thought processes.

For additional information contact:

Jeremy Behrends
Case Management and Services Specialist
Juvenile Probaton Services Division
521 South 14th Street, Suite 500
Lincoln, NE 68508
Mobile: (402) 890-7350
jeremy.behrends@nejudicial.gov